Talents Insight

JUNE 2014

Welcome to CHEP Talent Insights

Welcome to our inaugural issue of the CHEP Talent Insights newsletter! Every quarter, you’ll get to experience some of the ways we’re hiring and developing world class talent. At CHEP, we embrace the “we’re all in this together approach” and work as a team to ensure we’re all reaching our full potential. We want our people to get the most out of their time with us, and to keep them on the path to realizing their dreams, whatever those might be. We’re a company focused on creating value for our customers, but also on giving back to the communities we serve. We’re a family here – doing good things that matter.  

At CHEP, one of our core beliefs is that nothing is more important than the safety of our people, our communities, and the environment. That’s why, in this first issue of CHEP Talent Insights, we’ll explain our philosophy behind safety and share with you some of the ways we “Put Safety First – Always”. 

We have a passion for ensuring our people see CHEP as a great place to develop and grow, professionally. One of the ways we do this is through our dedicated Employee Engagement Team, led by Katy Kasischke. We hope you’ll take a few minutes to learn more about how we’re making CHEP a great place to work. It’s an exciting time for us at CHEP – we are a thriving company, full of great people on a mission to serve our customers better than ever before. 

We hope this newsletter gets you as excited as we are about the possibilities of what we can do together to create value in the North America supply chain.  

All the best, 

Kim T. Rumph
CHEP North America

Why Safety Matters

By Paul Romero 
Director-Health, Safety & Environment

Here at CHEP, safety is our first priority. We refer to it is a Zero Harm – because we believe achieving zero injuries and impact to the environment is possible. Our Zero Harm Charter is our written commitment which specifies everyone has the right to be safe at work and to return home to their family and friends as healthy as when they started the day. All CHEP employees have signed the Charter as evidence of their commitment to safety, human rights, the environment, and overall well-being.  

In addition to the value we place on our employees’ safety, we also believe there is a direct correlation between our commitment to safety and our performance. In short: We believe our commitment to safety makes us better all around. Here are some of the ways we’re making safety our first priority at CHEP: 

  •  We Put Safety First – Always. The Executive team at CHEP USA is proud of its’ CHEP Employee Commitment, which is comprised of 11 behaviors we truly embrace as an organization. Our people are so committed to these behaviors that we all signed the commitment as a symbol of our dedication. Our number one behavior is to “Put Safety First – Always.” This commitment not only applies to us here at CHEP, but it extends to our customers and business partners. 

  •  Leadership Safety Tours. Our operational leaders conduct safety tours on a regular basis. These tours go a long way toward opening critical channels of communication that prevent accidents before they occur. And, we engage in safety discussions at our service centers throughout our network. These discussions are based on prescribed items to review including: recent trends, hazards, and surveys.

  •  World Class Near Miss Program. To reduce the number of hazards in the workplace, CHEP has developed a unique and innovative way to report ‘near miss’ accidents and take preventative actions before they occur. This program is driving a safer culture, not only for CHEP employees, but also for our customers. 

We hope this gives you some insight into our shared, fundamental belief that nothing is more important than the safety of our people, our community, and the environment. 

Consider this - Should You Accept a Counter-Offer?

By Robert Reading
Senior Talent Acquisition Specialist

Scenario: You’ve been pursuing an opportunity outside of your current company, and received and accepted an offer. It’s time for you to put in your two weeks’ notice to your current employer. What should you do if your current employer submits a counter offer? 

Upon submitting a letter a resignation, some employers will attempt to compel an employee to stay by offering the employee a counter offer. If this happens, my first recommendation is to stay calm. There is nothing worse than making an emotional decision with your professional career hanging in the balance. Second, if you are considering the counter offer, resist the temptation to accept on the spot. The correct response is to acknowledge your appreciation of the counter offer and ask for time to think it over. While you contemplate the counter offer, here are some important points to consider:

Review your Motivation for New Opportunities. If you took time to work on your resume, dress in interview attire, sell yourself to a new company, and accept a formal offer, there are clearly reasons you are not satisfied with your current employer.

Accepting the Counter-Offer May Backfire. If you accept the counter offer, do so with the understanding that: 
  • Your current employer may just be buying time while they look for your replacement, now that they know you want to leave.
  •  Some relationship repair work may be in order with your current manager. Your current employer knows you were contemplating leaving, and your next “appointment” or time away from the office may be questioned as to if it is a job interview.
  •  You may not be considered for future raises or promotions.
  •  You may still decide to leave again at some point.
  •  You may likely burn the bridge with your potential new employer, and if nothing changes within your current company then your result is remaining stuck in the same situation.
  •  You may be first on the list if unforeseen layoffs are pending.

Recruitment Observations to Keep in Mind. If you are not truly interested in the counter-offer, be honest and truthful when it is first mentioned. If you have served the company well, and you decline the counter offer, your ideal position is one where you potentially would have an opportunity to return to your current employer at a future time. 

Final Thoughts 
As a recruiter, I speak to thousands of candidates each year, recruit on hundreds of positions, and encounter numerous similar situations. My best advice is to think everything through before beginning to look for new opportunities. Evaluate if the ‘grass will actually be greener’ on the other side. And if you do decide to explore new opportunities, be thoroughly prepared for both the offer and the counter offer. 

Best of luck! 

"Experience is what you get when you didn't get what you wanted. And experience is often the most valuable thing you have to offer."
- Randy Pausch, The Last Lecture

Social Networking in your Career Search

Whether you are actively looking for a new job or simply pondering your next professional move, make sure your social media profiles are up to date. Recruiters and hiring managers alike may use social media to confirm your qualifications and assess your career engagement. Social networking tools can also give you critical information to decide the best step forward in your professional path.

LinkedIn offers free webinars and recordings to introduce its members to best practices and tips for networking and building a great profile.  Essential LinkedIn tips include: 

  • Building your network 
  • Enhancing your profile
  • Asking for recommendations from the people who know you best

Click here to access upcoming webinars on LinkedIn.

As you’re updating your online presence, don’t forget to include Twitter and blogs. Professional organizations usually maintain a social media presence, and active members become more recognized by contributing or sharing valuable, new, or relevant pieces of information via tweets. Blog posts can attract interest and attention, and help others learn about your proficiency within your field.

You never know what the tipping point will be to help you successfully achieve your goal of getting your professional life in shape! 

CHEP Partners with Universities at Recruiting Events

One of the biggest successes from a recent recruiting event was the “beginning of a good dialogue with different professors,” according to Adam Holzman, Director, Logistics Planning, CHEP USA.  A select group of professors from the University of Central Florida (UCF), the University of Florida (UF), Miami University of Ohio (MU), and the University of Tennessee (UT) were invited to a candidate interview event for discussions on how CHEP candidates can improve their employment value and business savvy.

The event was the culmination of a recruiting effort that began with career days at UCF, UF, MU, and UT. From those career day events, students were asked back for additional interviews. After the round of additional interviews, the five top candidates from each university were selected for the next level CHEP recruiting event. The event began with food and networking, during which time candidates and professors met and talked with members of the CHEP team. Managers, directors, and vice presidents from Customer Operations, Supply Chain Operations, and Finance attended the event, allowing candidates, professors, and CHEP representatives to engage in in-depth conversations.

The second day was spent conducting additional interviews with the students, as well as a moderated discussion with the professors. During the discussion, professors identified trends that they are seeing in student studies and employment preparation. CHEP team members shared with the professors what the students excelled at during their interviews and where improvements could be made to improve candidate business acumen.

The momentum from the event continues with professors and CHEP event moderators continuing to work together. As a result of this event, CHEP received an invitation to assist with a research project, as well as an invitation to speak to classes to share our business challenges. With CHEP’s emphasis on relationship building, this successful event will continue to take place on an ongoing basis. Watch upcoming newsletters for event dates and locations!  

How’s your Chili Recipe?

By Katy Kasischke
Manager-Employee Experience

Do you make the best chili? Are you passionate about helping your local community? How do YOU balance your work and personal life? Being engaged and sharing is a part of your success at CHEP USA.

As the Manager of Employee Experience, I’m excited to share that CHEP USA has a dedicated Employee Engagement Team of 15 people from across the business that are focused on improving your experience at CHEP.

We always want to know what’s on your mind and we are here to take your ideas to the next level.  Read on for a few examples of how our employees have engaged to brighten CHEP and the community at large:

Making a difference
Every year, we bring together more than 300 of our leaders to collaborate. We also use this opportunity to support a local charter of Headstart.  Last year, we helped by building the school a new playground and providing additional housekeeping and ‘love’.  Our people “rolled up their sleeves” and painted the school’s interior walls, and did some landscaping, while others assembled bikes and backpacks for the kids!
We got the blues
That’s right. Because our Employees asked for it, you now have the option to wear jeans in our business casual environment when not meeting with a customer!  It’s all about being comfortable and productive.

Good people coming together.

Whether it’s a chili cook-off, bracket-challenge during March Madness or improving our email and meeting behaviors - it’s all about improving your experience and doing it together. Hope to meet you soon at CHEP!


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