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Job ID #:6935
Position Type:Regular Full-Time
Experience Required:3 - 5 Years
Job Category:Operations
Location:Kansas City, KS US
Education Required:Not Indicated
Relocation Provided:No Relocation Offered

CHEP is the world leader in pallet and container pooling services, serving many of the world's largest companies. CHEP issues, collects, conditions and reissues more than 285 million pallets and containers from a global network of more than 500 service centers in 42 countries, helping manufacturers and growers transport their products to distributors and retailers.

CHEP partners with customers to develop pooling solutions that ensure reduced product damage, offer enhanced delivery efficiencies, eliminate waste and cut supply chain costs, adding exceptional value for its customers. With more than 300,000 customers around the globe, including Procter & Gamble, SYSCO, Carrefour, Kellogg's, Woolworths, Kraft, Nestlé, Lion Nathan, The Home Depot, Tesco, Unilever, Hewlett Packard, Ford and GM, CHEP is known for "Handling The World's Most Important Products…Everyday."

CHEP employs more than 7,700 employees in 42 countries and benefits from more than four decades of industry experience internationally.

Position Purpose

This position provides the leadership, management, and vision necessary to ensure operating efficiency and the highest level of customer service.  This position is responsible for assisting the Plant Manager with total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of budgeting, compliance, safety programs, and people management.


Number of Reports

Total: 25-80

Direct: 2+


Major/Key Accountabilities

  • Supervise the work of all production employees – oversees production and shipping schedules based on availability of raw and finished goods.
  • Coaching of employees that models the values and culture of the company.
  • Provide hands-on leadership as a supervisor, responsible for mentoring and coaching all employees and working through employee relations issues.
  • Support plant administration to ensure compliance to established policies
  • Responsible, in consultation with Plant Manager, for the cost performance of the Plant in partnership with the overall P&L of the Plant.
  • Support cost control initiatives and process control within the Plant.
  • Review operations activities, including local transportation activities, to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD)
  • Drive Safety improvements (Zero Harm) across the Plant
  • Ensure the consistent execution of all SOPs throughout the Plant in accordance with the PMS Commercial Organization, Global Supply Chain
  • Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability.
  • Ensure compliance through teamwork for all Standard Operating Procedures within the Plant
  • Identify Lean opportunities to effectively eliminate waste
  • In partnership with Plant Manager, provide leadership to Plant staff to effectively recruit, train, develop, evaluate, motivate, delegate and monitor their activities
  • Drive efficiencies in asset utilization through proper transportation scheduling, dispatch, & driver management while meeting customer expectations.



  • Customer Satisfaction
  • Safety
  • Cost Per Metrics
  • CPR
  • Inventory Accuracy
  • On Time Performance
  • Damage Rate
  • Quality
  • Product rejections
  • Allocation compliance


Key contacts


  • Director, Regional Managers, HR, and Accounting


  • Customers



  • Associate’s Degree OR equivalent experience required / four-year college degree is preferred or equivalent experience.



  • Experience working in a manufacturing, warehousing, distribution, and/or logistics environment
  • Prior forklift operations experience is required
  • Proven track record of success and stability (1 to 3 years)
  • Familiarity with both OSHA and DOT regulations and requirements strongly preferred
  • Results-oriented and can meet deadlines and commitments
  • Mechanically Inclined (electric/conveyor knowledge is a plus)
  • P&L and budgeting experience strongly preferred


Skills and Knowledge

  • Applicants need a good working knowledge of all Microsoft Office products, especially Excel
  • Demonstrated solid decision making
  • Ability to provide new ideas - “think outside the box"
  • Works well unsupervised
  • Excellent interpersonal and communication skills
  • Must be willing to work 1st or 2nd shift, Saturdays, and extended hours as necessary




  • English


  • Spanish


Come join an extremely successful performance and growth oriented team, we'd love to hear from you. A highly competitive compensation and benefit package including retirement benefits, educational reimbursement, and more is offered in conjunction with an exciting, fast paced work environment. Come help us… Handle the World's Most Important Products. Everyday. EOE

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as [Brambles/CHEP/IFCO] representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. [Brambles/CHEP/IFCO] never conducts interviews via online chat or requests money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

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