Apply Now    
Job ID #:6851
Position Type:Regular Full-Time
Experience Required:1 - 3 Years
Job Category:Logistics
Location:Orlando, FL US
Education Required:Bachelors Degree
Relocation Provided:No Relocation Offered

CHEP is the world leader in pallet and container pooling services, serving many of the world's largest companies. CHEP issues, collects, conditions and reissues more than 285 million pallets and containers from a global network of more than 500 service centers in 42 countries, helping manufacturers and growers transport their products to distributors and retailers.

CHEP partners with customers to develop pooling solutions that ensure reduced product damage, offer enhanced delivery efficiencies, eliminate waste and cut supply chain costs, adding exceptional value for its customers. With more than 300,000 customers around the globe, including Procter & Gamble, SYSCO, Carrefour, Kellogg's, Woolworths, Kraft, Nestlé, Lion Nathan, The Home Depot, Tesco, Unilever, Hewlett Packard, Ford and GM, CHEP is known for "Handling The World's Most Important Products…Everyday."

CHEP employs more than 7,700 employees in 42 countries and benefits from more than four decades of industry experience internationally.

Position Purpose

Responsible for coordinating ~500 to ~700 truckload shipments weekly in a multi-state territory. In charge of Planning, Coordinating and Executing a daily shipment plan demanding the “close of business” tendering, execution and monitoring of all systematic and manually planned loads. Resolve all capacity challenges and constraints along with other factors that may stand in the way of 100% tendering and booking of that day’s load plan. Proactively manage customer collections and deliveries to ensure customer expectations are exceeded. Actively manage all relocations and other moves related to the operation and service of the network. Provide After-Hours and Holiday Coverage per Logistics Rotational and assigned schedule. Coordinate and manage all cross functional relationships to ensure a cohesive team atmosphere and a collective path towards customer service and cost mitigation.



 Major/Key Accountabilities

  •  Tender all optimized and manually planned issues, collections, and stock transfers within responsible area. 
  • Efficiently tracking of all CHEP arranged freight due for delivery daily to ensure on-time shipment and delivery.
  • Manages transporter base to ensure consistent customer service and on time delivery by working cross functionally and with provider.
  • Resolves all loads in Booked Not Shipped (BNS) and Booked Not Received & (BNR) status daily.
  • Maintains accurate electronic documentation revolving around responsible area with systematic tools not limited to (SAP, Siebel, Outlook, LEAN, Logistics cockpit, etc.).
  • Phone contact/coordination with operations network (~50-75 calls/day)
  • Provide After hours and Holiday coverage per Logistics rotation schedule
  • Daily lane analysis for improved customer service, efficiencies, and cost savings were available
  • Plan all STOs (TPMs), Issues, and Collections within required lead time that fall outside of Master Planning
  • Forecast daily supply & demand per assigned shipping node, and use analysis is daily decision making
  • Ensure that service center capacities stay with in safety limits while making site level decisions regarding sourcing, relocations, injections, & collections to avoid distributor back logs missed issues, B Stock outages, &  pallet/trailer dwell
  • Minimizes direct costs required to execute the plan by identifying and implementing cost saving solutions while maintaining service expectations to customer base


  • On Time Performance
  • Mapping Compliance
  • PPO
  • Service Center Capacity
  • Wal-Mart & TPM Dwell
  • Customer Satisfaction Surveys
  • Booked Not Shipped/Booked Not Received

Authority/ Decision Making

  • Mapping recommendations
  • Daily decision making through planning of unmets
  • Recommend and implement cost saving solutions

Key contacts


  • Logistics, Operations, Quality, Customer sales/services
  • Transportation & Voice of the Customer


  • Carrier Base
  • 3PL Management Groups at Service Centers
  • Customers (as required Afterhours)



  • Knowledge of Excel, Windows, and MapPoint
  • Bachelor’s Degree in related field or 2+ years of relevant experience


  • SAP
  • BW
  • Access
  • LEAN
  • Siebel


  • 1-3 year experience in logistics, customer service, operations and or transportation

 Skills and Knowledge

 Technical Skill Requirements:

  • Good understanding of warehouse and transportation
  • Procedures/operations; strong problem solving, organization, decision-making, communication, and time management skills. Able to coordinate effective analysis in regards to service and cost mitigation. 

Computer System/Skill Requirements:

  • Strong Microsoft office skills required (PPT,
  • Excel, Access). Knowledge of SAP, LEAN TMS, Six Sigma/Lean methodologies, and Seibel systems preferred.



  • English

Come join an extremely successful performance and growth oriented team, we'd love to hear from you. A highly competitive compensation and benefit package including retirement benefits, educational reimbursement, and more is offered in conjunction with an exciting, fast paced work environment. Come help us… Handle the World's Most Important Products. Everyday. EOE

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as [Brambles/CHEP/IFCO] representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. [Brambles/CHEP/IFCO] never conducts interviews via online chat or requests money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

Apply Now    
Powered by SmashFly