Apply Now    
Job ID #:6847
Position Type:Regular Full-Time
Experience Required:Not Indicated
Job Category:Accounting / Auditing
Location:Tampa, FL US
Education Required:Bachelors Degree
Relocation Provided:No Relocation Offered

CHEP is the world leader in pallet and container pooling services, serving many of the world's largest companies. CHEP issues, collects, conditions and reissues more than 285 million pallets and containers from a global network of more than 500 service centers in 42 countries, helping manufacturers and growers transport their products to distributors and retailers.

CHEP partners with customers to develop pooling solutions that ensure reduced product damage, offer enhanced delivery efficiencies, eliminate waste and cut supply chain costs, adding exceptional value for its customers. With more than 300,000 customers around the globe, including Procter & Gamble, SYSCO, Carrefour, Kellogg's, Woolworths, Kraft, Nestlé, Lion Nathan, The Home Depot, Tesco, Unilever, Hewlett Packard, Ford and GM, CHEP is known for "Handling The World's Most Important Products…Everyday."

CHEP employs more than 7,700 employees in 42 countries and benefits from more than four decades of industry experience internationally.

Position Purpose

The position will be responsible for the invoicing of all RPC asset noncompliance related to lost equipment and additional monthly hire charges. This individual will be responsible for managing the process from selection to resolution of invoices for all invoices sent. The individual should have excellent communication skills to ensure customers understand why invoices are issued and the fastest way to resolve. The position will require the customer to critically think through dynamic issues that will be created by the invoicing process.

Major/Key Accountabilities


•             Build relationships with customers at all levels

•             Communication with customers and sales regarding reporting, compliance to rental terms, reporting automation options, and customer status updates.

•             Assist with entering and maintaining customer shipment records.

•             Review customer data to ensure accuracy

•             Invoice customers for lost assets

•             Track process of asset control invoices from issue to resolution

•             Partner with commercial, finance and legal teams to escalate invoicing

•             Build excel models to target key areas of risk for invoicing

•             Reconcile physical counts to System Balances

•             Age both physical and system balances to set a basis for additional rental charges

•             Daily follow up with customers regarding asset reconciliation and recovery.

•             Assisting group members with daily tasks and projects.




•             Customer inventory levels and average days on hand

•             Customer satisfaction

•             Customer reporting compliance

•             Invoicing Resolution




•             2+ years  of customer service or accounting experience required

•             2+ years of experience working in a corporate environment (financial analysis preferred)


Skills and Knowledge      

•             Excellent written and verbal communication skills

•             Computer literacy required, including proficiency in standard business applications included in Microsoft Office Suite

•             Ability to work effectively in a team environment

•             Ability to handle multiple priorities and constraints

•             Willingness to support other team members in addition to normal responsibilities

•             Detail oriented and highly organized

•             Ideal candidate will possess excellent communication, flexibility and resourcefulness

Come join an extremely successful performance and growth oriented team, we'd love to hear from you. A highly competitive compensation and benefit package including retirement benefits, educational reimbursement, and more is offered in conjunction with an exciting, fast paced work environment. Come help us… Handle the World's Most Important Products. Everyday. EOE

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as [Brambles/CHEP/IFCO] representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. [Brambles/CHEP/IFCO] never conducts interviews via online chat or requests money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

Apply Now    
Powered by SmashFly