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Job ID #:6406
Position Type:Regular Full-Time
Experience Required:Not Indicated
Job Category:Finance
Location:Alpharetta, GA US
Education Required:Bachelors Degree
Relocation Provided:Negotiable

CHEP is the world leader in pallet and container pooling services, serving many of the world's largest companies. CHEP issues, collects, conditions and reissues more than 285 million pallets and containers from a global network of more than 500 service centers in 42 countries, helping manufacturers and growers transport their products to distributors and retailers.

CHEP partners with customers to develop pooling solutions that ensure reduced product damage, offer enhanced delivery efficiencies, eliminate waste and cut supply chain costs, adding exceptional value for its customers. With more than 300,000 customers around the globe, including Procter & Gamble, SYSCO, Carrefour, Kellogg's, Woolworths, Kraft, Nestlé, Lion Nathan, The Home Depot, Tesco, Unilever, Hewlett Packard, Ford and GM, CHEP is known for "Handling The World's Most Important Products…Everyday."

CHEP employs more than 7,700 employees in 42 countries and benefits from more than four decades of industry experience internationally.

Position Purpose

This role will develop and execute a strategic plan for the CHEP US business to integrate customers’ PO, invoicing and payment processes with CHEP as they transition to third party Procure to Pay providers. This will include managing resources to support integrations, leading a cross-functional task force, establishing new processes to address these opportunities and documenting learnings throughout.


Major/Key Accountabilities

Develop Strategic Plan & Lead Cross-Functional Project to:

  • Establish short- and long-term strategy around third party P2P’s, including internal communication plan

  • Work with cross-functional stakeholder to develop third party P2P project framework and deliver against goals

  • Develop resourcing model needed to support third party P2P processes, managing at lowest cost points

  • Assess business risks and impacts and communicate at appropriate levels within the organization in order to drive decision making process

  • Lead regular stakeholder and executive level reviews

  • Capture & apply learnings throughout project duration


Manage customer third party portal processes for CHEP US business:

  • Act as business lead for all customer third party P2P IT projects

  • Manage off shore resources to support all related manual processes and process invoice exceptions

  • Work directly with each CHEP customer to understand and map out their procurement to payment process using third party portals in order to streamline and mitigate negative impact to DSO

  • Create project plans for approved customers to move to third party P2P invoicing & payment process, including transitionary process and final long-term portal-driven process

  • Liaise with IT on development & implementation projects to progress through tollgates

  • Establish & monitor success metrics for new portal processes

  • Troubleshoot roadblocks to implementation



  • Project work stream timelines

  • Costs to support portal activities

  • DSO for customers using P2P portals

  • Customer feedback

  • Internal stakeholder feedback



  • Region: USA

  • Entities : 1 (Pallets or CCPS/Automotive)

  • Locations: 1 (Orlando or Atlanta)              


Authority/ Decision Making

  • Resolve customer 3P portal invoicing issues including temporary pallet hold removal

  • Project decisions within established budget

  • Hiring for project & business support for third party P2P’s

  • Business sign-off on systems testing



  • Working as part of a global organization, within matrix environment

  • Leading remote/off shore resources

  • Balancing needs of various internal stakeholders while addressing customer demands

  • Translating technical requirements to business processes

  • Implementing new processes that may be seen as disruptive to internal teams

  • Prioritizing and reprioritizing work based on changing business and customer needs

Key contacts

  • IT

  • I2C (Credit & Collections)

  • Pricing & Invoicing

  • Sales / Customer Service

  • Commercial Finance

  • Legal     

  • CHEP customers

  • Third Party P2P companies (e.g., Coupa, Taulia, Ariba)



  • Bachelor’s degree required; may be qualified through relevant experience

  • Desirable: Project management or Six Sigma certification



  • Minimum 3 years Project Management experience, preferably in relevant field(s): IT, procurement, payables, collections, or billing

  • People leadership experience & 2 years in customer-facing role

  • Long-term strategic planning with emphasis on execution and results

  • Ability to drive change across multiple stakeholder groups while minimizing risk to business performance

  • Participant/lead on systems integration or implementation projects

  • Working with senior leaders to gain quick approvals in dynamic environment

  • Strong results in “learn as you go” setting

  • Experience in supply chain or manufacturing operations (preferred)


Skills and Knowledge

  • Learning agility and ability to innovate on the fly

  • Strong decision quality & strategic capabilities

  • Process-oriented and superior problem-solving skills

  • Ability to multi-task and effectively prioritize

  • General business acumen & understanding of Supply Chain

  • Strong presentation skills


Languages Required: English

Come join an extremely successful performance and growth oriented team, we'd love to hear from you. A highly competitive compensation and benefit package including retirement benefits, educational reimbursement, and more is offered in conjunction with an exciting, fast paced work environment. Come help us… Handle the World's Most Important Products. Everyday. EOE

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as [Brambles/CHEP/IFCO] representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. [Brambles/CHEP/IFCO] never conducts interviews via online chat or requests money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

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