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Job ID #:6295
Position Type:Regular Full-Time
Experience Required:3 - 5 Years
Job Category:Facility Management
Location:McDonough, GA US
Education Required:Not Indicated
Relocation Provided:No Relocation Offered

CHEP is the world leader in pallet and container pooling services, serving many of the world's largest companies. CHEP issues, collects, conditions and reissues more than 285 million pallets and containers from a global network of more than 500 service centers in 42 countries, helping manufacturers and growers transport their products to distributors and retailers.

CHEP partners with customers to develop pooling solutions that ensure reduced product damage, offer enhanced delivery efficiencies, eliminate waste and cut supply chain costs, adding exceptional value for its customers. With more than 300,000 customers around the globe, including Procter & Gamble, SYSCO, Carrefour, Kellogg's, Woolworths, Kraft, Nestlé, Lion Nathan, The Home Depot, Tesco, Unilever, Hewlett Packard, Ford and GM, CHEP is known for "Handling The World's Most Important Products…Everyday."

CHEP employs more than 7,700 employees in 42 countries and benefits from more than four decades of industry experience internationally.

Position Purpose

As a key member of the operations team, main accountability will be the overall supervision of the all shift operations with concentration on personnel safety, product quality, and operational effectiveness of the facility.  Follows and enforces all facility safety policies ensuring the highest operational safety standards.  Utilizing current and future quality control processes to ensure

product meets or exceeds IFCO Systems’ product quality standards.  Meet or exceed production goals as designated by senior management for the facility.


Major/Key Accountabilities

  • Responsible for documentation processes including shift summary sheets, product wash sheets, recollection wash processes, quality processes and paperwork, cleaning processes and paperwork.

  • Enforce safety policies and processes for all personnel within the plant.  Ensure all PPE is being worn per IFCO Systems standards and ensuring AIB standards are upheld.

  • Provide personnel training and enforcement of all operational functions within the facility.

  • Ensure all required expectations are being met or exceeded with regard to quality, machine operation, productivity, and safety. 

  • Follow best practices and SOP’s concerning shift/machine operation ensuring effective and productive performance in keeping with the highest standards expected by IFCO Systems for their customers.

  • Support and assist in future duties/projects as assigned by management.

  • Manage all shift employees according to IFCO policies.

  • Promote policies, procedures and programs at the location to ensure fairness and respect for individuals and legal compliance.



  • Employee engagement for reduced turnover and increased productivity.

  • Contribution towards achieving operational KPI’s related to output quality, safety and cost.

  • Meet or exceed established employment compliance requirements and deadlines



  • Number of Staff (direct):  40

  • Number of Staff (indirect): Varies, 10 including temporary staff

  • Total (FTE):  Varies, between 50-70 including temporary staff


Authority/ Decision Making

  • Resolution of internal and external customer and employee issues as guided by IFCO policies and processes

  • Provides guidance and makes recommendations for hiring and terminations as guided by IFCO policies and processes



  • Working autonomously with quickly changing customer and operational requirements that necessitate forward and proactive

  • thinking.

  • Managing and motivating staff in a production environment.

  • Supporting various work schedules including weekends.


Key contacts Internal

  • General Manager, Assistant General Manager, Director of Service Center Operations, Service Center Supervisors and employees        


Key contacts External

  • Local and National Logistics providers, suppliers, third party administrators, retail customers, service center provider vendors and health service providers



  • Previous leadership and supervisory position within high volume production operation 



  • 3+ years of experience as a production supervisor

  • 2+ years of experience in a production environment with 50+ employees.


Skills and Knowledge

  • Excellent written and verbal communication skills with both management and subordinates

  • Problem solving skills

  • Ability to define problems, collect data, establish facts, draw valid conclusions and negotiate or influence appropriate outcomes.

  • Ability to diffuse personnel issues and take appropriate actions while minimizing disruption of operations

  • Ability to work effectively in a team environment

  • Demonstrated successes in handling multiple priorities

  • Proven planning and organizational skills with the ability to handle high volume operational requirements

  • Familiarity with both OSHA and DOT regulations and requirements strongly preferred

  • Results-oriented and can meet deadlines and commitments

  • Mechanically Inclined (electric/conveyor knowledge is a plus)

  • Forklift Operation experience preferred.


Language Required: English

Come join an extremely successful performance and growth oriented team, we'd love to hear from you. A highly competitive compensation and benefit package including retirement benefits, educational reimbursement, and more is offered in conjunction with an exciting, fast paced work environment. Come help us… Handle the World's Most Important Products. Everyday. EOE

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as [Brambles/CHEP/IFCO] representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. [Brambles/CHEP/IFCO] never conducts interviews via online chat or requests money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

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